1. Visit our website.
2. Set up a username and password.
3. Confirm your phone number by receiving the SMS code
4. Fill in the contact information/demographic form.
Once you have a username and password, you can select the doctor of your choice for your virtual visit. Answer a few questions and be connected to a doctor in as little as 3 minutes.

**Note: all patients are seen in the order in which they scheduled**

I want to see a doctor/medical provider but can’t fit it into my schedule.
Don’t feel like driving or waiting at the doctors office.
My doctor is always busy and I can not wait a couple weeks.
I have young kids and can not load them up to make a visit to the doctor.
I have an elderly person I give care to, and it is inconvenient to get them to an appointment in a clinic setting.
Any non-emergency reason which does not warrant an ER visit.

In most cases, please refer to your insurance plan. Medicare & Medicaid are 100% covered.

Common cold
Fever
Pink eye
Allergies
Flu
Rash
Constipation
Headache
Respiratory Problems
Cough
Insect Bites
Sore throat
Diarrhea
Nausea
UTI (Females, 18+)
Ear Problems
Vomiting

The out of pocket cost per visit is $69.

Umedoc will refund to patients if their cases is out of our assistance.

Patients with out-of-state insurance may need to obtain Prior Authorizations before receiving their medications, and if they need a PA, it can delay the process by up to 72 hours.

Every provider has their own schedule, please do a reservation when you require to meet with the specific provider.

The permission message will pop out automatically once you join the meeting room. If you misclick the "Don't Allow" option, please read the following instruction to change your browser setting. Camera & Microphone setting

If you get charged twice but only complete one appointment with Umedoc, please check if your follow-up visit (future appointment) has been made. The system will charge the payment from your credit/debit card one day before the future appointment. If you do not require the follow-up visit, simply cancel it and the payment will be refunded fully.

Umedoc doesn't provide any prescription for controlled substance pain medications to follow state regulations. We prescribe at our medical provider's discretion with respect to all other prescription medications.

-Non-compliance.
-Complex patients that telemedicine does not offer appropriate care.
-Patients that do not conform to the policies and rules of our medical practice/telehealth platform.

Umedoc reserves the right to make these decisions according to the provider's judgment and to enhance the highest safety for our patients and customers while preserving the quality of care.