• Open 7 days a week

  • Call us: 855-586-3362

  • Email us: Help@umedoc.com

Why do you need it?

For Patients

Being connected to a medical provider in a few seconds to minutes!

With Umedoc, the benefits are

Telemedicine is becoming the trend all over the world, and Umedoc offers the lowest price with the best quality in U.S.

  • Lose the Commute

    Never leave the comfort of your home to receive the similar care to any brick & mortar location.

  • Avoid the Waiting Room

    Avoid being with other patients who may be sicker than yourself. You decide when and where you see the provider!

  • Access to Care Plan

    93% of patients do not understand or forget what their doctor said during appointment. Now you have 24/7 access to your notes + care plan.

umedoc pricing
What's the Pricing

How much will you spend?

Umedoc’s medical service is covered by insurance including Medicaid, Medicare, and commercial carriers. Those without insurance only need to pay $69 per visit. Furthermore, all patients are able to enjoy Umedoc’s service of choosing providers, scheduling appointments, and getting online prescription for pick-up in their nearest pharmacy.

What kind of document can Umedoc support?

Doctor's Excuse

Umedoc provides work release document for patients excused to work due to health issues. The document includes clinic contact details, patient information, diagnosis, treatments with the doctor's letter regarding the allowance of the patient to rest written to the responsible coming along with the doctors’ name, title, and signature.

Online Prescription and Refill

When you aren’t feeling well, you likely don’t want to interact with many people in public. Even if you have previously gotten a medication from your traditional doctor, Umedoc is happy to help you get the right prescription into your hands. The medical-licensed provider will be able to write a prescription for you for a short term refill and send it to a pharmacy of your choice, allowing you to pick it up at your convenience.

COVID-19 Testing Documentation

To learn if you have a current infection, viral tests are used. Most people have mild illness and can recover at home with online medicare. Umedoc’s provider can help if your symptoms are getting worse or if you have questions about your health, and also make decisions whether the viral testing should be made.

Who takes care of your health?

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Jim Liu

MD-Internal Medicine-BC

Pre-medical study at Harvard University
MD at University of Pittsburgh

Experience: 10 years
Specialties: Internal Medicine

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Deb Dooley


BSN at University of New England
MSN at Florida Gulf Coast University

Experience: 20+ years
Specialties: Family Medicine 

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Rocio Campbell


BSN at University of South Florida
MSN at University of South Florida

Experience: 5 years
Specialties: Wound Care, Ostomy Care

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Jessica Burke


FNP at South University
Experience: 1 year
Specialties: Family Medicine, Internal Medicine 

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Jenna Heller


MSN at Walden University
Experience: 1 years
Specialties: Acute Care 

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Jaclyn Mason


MSN at Chamberlain University
Experience: 10+ years
Specialties: Family Medicine 

Frequently Asked Questions

Usual questions from our patients.

1. How do I sign up?

1. Visit our website.
2. Set up a username and password.
3. Confirm your phone number by receiving the SMS code
4. Fill in the contact information/demographic form.
Once you have a username and password, you can select the doctor of your choice for your virtual visit. Answer a few questions and be connected to a doctor in as little as 3 minutes.

**Note: all patients are seen in the order in which they scheduled**

2. When should I use Telemedicine?

I want to see a doctor/medical provider but can’t fit it into my schedule.
Don’t feel like driving or waiting at the doctors office.
My doctor is always busy and I can not wait a couple weeks.
I have young kids and can not load them up to make a visit to the doctor.
I have an elderly person I give care to, and it is inconvenient to get them to an appointment in a clinic setting.
Any non-emergency reason which does not warrant an ER visit.

3. Does my insurance cover Telemedicine?

In most cases, please refer to your insurance plan. Medicare & Medicaid are 100% covered.

4. Most commonly seen conditions?

Common cold
Pink eye
Respiratory Problems
Insect Bites
Sore throat
UTI (Females, 18+)
Ear Problems

5. What if I don’t have insurance?

The out of pocket cost per visit is $69.

6. What's the reimburse policy?

Umedoc will refund to patients if their cases is out of our assistance.

7. How out-of-state insurance effects?

Patients with out-of-state insurance may need to obtain Prior Authorizations before receiving their medications, and if they need a PA, it can delay the process by up to 72 hours.

8. Why isn't all provider shown on the front page online?

Every provider has their own schedule, please do a reservation when you require to meet with the specific provider.

9. How do I allow my camera and microphone to do the medical meeting?

The permission message will pop out automatically once you join the meeting room. If you misclick the "Don't Allow" option, please read the following instruction to change your browser setting. Camera & Microphone setting

10. What should I do when I get charged twice for only one completed appointment?

If you get charged twice but only complete one appointment with Umedoc, please check if your follow-up visit (future appointment) has been made. The system will charge the payment from your credit/debit card one day before the future appointment. If you do not require the follow-up visit, simply cancel it and the payment will be refunded fully.

11. Does Umedoc prescribe controlled substance?

Umedoc doesn't provide any prescription for controlled substance pain medications to follow state regulations. We prescribe at our medical provider's discretion with respect to all other prescription medications.

12. Umedoc would not be able to serve patient with the following cases.

-Complex patients that telemedicine does not offer appropriate care.
-Patients that do not conform to the policies and rules of our medical practice/telehealth platform.

Umedoc reserves the right to make these decisions according to the provider's judgment and to enhance the highest safety for our patients and customers while preserving the quality of care.